FAQ

Villa Frauenberg offers various types of accommodation – from compact rooms for couples to more spacious apartments with a separate bedroom or kitchenette. Each apartment has its own layout and equipment, which you can find in its details.

Yes, all apartments have a private bathroom.

Not all of them. Some apartments have a fully equipped kitchenette, while others offer a dining area or basic equipment for preparing simple snacks.

Even apartments without a kitchenette provide practical equipment for preparing dry, no-cook breakfasts. A coffee and tea service is available, so you can enjoy coffee or tea in your room in the morning.

We recommend checking the amenities of a specific apartment in its details.

The offer includes accommodation for individuals, couples and families. Some apartments also allow extra beds.

We recommend checking the specific apartment in detail.

Yes, some apartments are suitable for guests traveling together who want to stay close to each other but still maintain their privacy.

Apartment 2 and Apartment 3 are located on a shared hallway, as are Apartment 5 and Apartment 6. This solution is practical, for example, for families, friends, or smaller groups who want to have their separate apartments but stay together during their stay.

Yes, some apartments are also suitable for families with children. Children of any age can be accommodated here.

Children under 2.99 years stay free of charge. Children aged 15 years and over are charged as adults.

To view correct prices and availability, we recommend entering the number of children and their ages when making a reservation.

Yes, a cot is available upon request for children under 3 years old at a charge of €10 per stay.

This option is not available for Apartment 2, and for other apartments, it depends on current availability.

The cot fee is not included in the total price and is paid separately during the stay.

Yes, Villa Frauenberg also offers a pleasant environment for families with children. The enclosed courtyard provides a safer space for relaxation during your stay, where guests will find seating, a small playground, and a climbing frame.

In the entrance hall near Apartment 2 and Apartment 3, there is also a small children's corner, which can be used especially by families staying in these apartments. We ask guests to leave the area tidy after playing and to use it thoughtfully, as it is located in a shared hallway near the apartments.

Yes, especially the more spacious apartments with a separate layout or a kitchenette are suitable for multi-day stays.

Yes, free Wi-Fi is available throughout the property.

Yes, all apartments are equipped with a flat-screen TV with satellite channels.

Check-in is simple and, if agreed upon, also contactless. Before your arrival, we will provide you with all necessary information, and if needed, we will be in phone contact with you to make your arrival as comfortable as possible.

Arrival at the accommodation is possible from 2:00 PM and departure must be planned by 10:30 AM. Guests are kindly requested to inform us of their estimated arrival time in advance.

Yes, late check-in is possible by prior arrangement. If needed, you can also use contactless arrival to make check-in convenient even for late arrivals.

Early check-in is possible by prior arrangement and depends on the current availability of the apartment.

By arrangement, a late check-out until 12:00 PM can also be requested for a fee of €15. This option depends on the apartment's occupancy and must be confirmed in advance.

For a more comfortable stay, we recommend having these practical contacts in Banská Štiavnica close at hand:

• Dužina Pharmacy
  
  The pharmacy is open 6 days a week. Current information can be found here.
  
• Banská Štiavnica Emergency Room
  
  Information about the outpatient emergency service can be found here.
  
• Municipal Police
  
  Phone number: 159
  
• Banská Štiavnica Tourist Information Center
  
  Tourist information, tips for trips, and current events can be found on the Supervulkan Štiavnica website or by phone:
  
  +421 45 694 96 53
  

In case of an urgent situation, we recommend contacting emergency lines: 112, or 155 for medical assistance, 150 for firefighters, and 158 for the police.

Yes, parking is provided directly on the property in an enclosed courtyard next to the building. Each apartment is assigned one parking space, making arrival and the stay itself easy and comfortable.

During your stay, you will also receive a gate remote control for convenient access to the courtyard.

Yes, parking is included in the accommodation price. There is no additional charge for one parking space allocated to the apartment.

Apartment 1 is located on the ground floor and is accessible without stairs. The other apartments are located upstairs.

The upper floors are accessible only by stairs, approximately 10 steps. We kindly ask guests to take this into account, especially when staying with large luggage, small children, or with reduced mobility.

You can reach the historic center of Banská Štiavnica on foot in approximately 8 minutes along the main street, which is about 700 meters. Using a shortcut, you can get to the center in approximately 5 minutes, about 400 meters.

New Castle is located approximately 100 metres from Villa Frauenberg. It is one of the closest landmarks in the area, and some apartments offer a direct or partial view of it, which naturally enhances the atmosphere of your stay in the historic part of the city.

Yes, most of the sights, cafes, restaurants, and cultural venues are comfortably reachable on foot without the need for a car. Villa Frauenberg's location is particularly practical for guests who wish to discover Banská Štiavnica at their own pace.

Within walking distance of Villa Frauenberg, you will find several important landmarks of Banská Štiavnica:

New Castle – approx. 1 minute on foot, roughly 100 m

Piarg Gate – approx. 2 minutes on foot, roughly 120 m

Amphitheatre – approx. 1 minute on foot, roughly 100 m

Klopačka (Bell Tower) – approx. 3 minutes on foot, roughly 250 m

Historic Town Centre – approx. 5 minutes on foot via a shortcut, roughly 400 m

Trinity Square – approx. 5 to 7 minutes on foot, roughly 500 m

Old Castle – approx. 6 to 8 minutes on foot, roughly 550 m

Bank of Love – approx. 5 minutes on foot, roughly 400 m

Cinema Akademik – approx. 7 minutes on foot, roughly 500 m

Cesta v čase (Journey in Time) – approx. 7 minutes on foot, roughly 550 m

Botanical Garden – approx. 11 minutes on foot, roughly 750 m

Bartolomej Adit – approx. 15 minutes on foot, roughly 900 m, or 2 minutes by car, roughly 900 m

Thanks to the villa's location, you can explore most of the historic centre on foot without needing a car.

For relaxation in nature, the Banská Štiavnica water reservoirs (tajchy) are popular, for example, Klinger or Vodárenská. They are accessible in approximately 15 to 25 minutes on foot, about 1.5 km, or about 6 minutes by car.

Worth visiting is also the Calvary, which is approximately 40 minutes on foot, about 2.5 km, or 7 minutes by car. Arboretum Kysihýbel is accessible in approximately 10 minutes by car, about 4.5 km.

Yes, there are several places in the area suitable for families with children. Hoplandia with indoor and outdoor playgrounds is approximately 35 minutes on foot or 10 minutes by car, about 3 km away.

Also worth visiting is Cesta v čase (Journey Through Time), an experiential exhibition right in the center of Banská Štiavnica. Using virtual reality, holograms, and modern technologies, it transports visitors into the history of the city, mining, and the Štiavnica stratovolcano. The exhibition is located at Námestie svätej Trojice 5 and is approximately 7 minutes on foot, about 550 m from Villa Frauenberg.

Right next to the villa is also an amphitheater, where cultural events, summer cinema, and concerts are held during the summer season. It is approximately 1 minute on foot, about 100 m away.

Yes, the area around Banská Štiavnica is also suitable for cyclists. You'll find over 400 km of marked mountain cycling routes and trails, ranging from easier family loops to more challenging routes.

Popular options include the Hellov circuit, the Great Richňava Lake circuit, and the Great Hodruša circuit.

You can find an overview of cycling routes here.

The bike rental shop BS Rent is approximately 13 minutes' walk, about 900 m from the accommodation.

Yes, you can also explore Banská Štiavnica with a certified Supervulkán Štiavnica guide. Guided tours of the historic center start from €50/hour and usually last 1.5 to 2 hours.

More information can be found here.

If you wish to plan your itinerary or get up-to-date recommendations, you can use the municipal information centre in the city. You can also find tourist information, tips for trips, and events on the Supervulkán Štiavnica website.

In Banská Štiavnica, there are also touchscreen info kiosks available, which serve as interactive information boards for visitors. One of the main info kiosks is located in the city centre on Andreja Kmeťa Street, on the Hríb building. You can also view interactive tours and maps online via Virtual Banská Štiavnica.

The surroundings of the villa are peaceful, but since Villa Frauenberg is located almost in the centre of Banská Štiavnica, at times you may hear a gentle city buzz. This naturally belongs to life in the historic part of Banská Štiavnica and is part of its authentic atmosphere.

Culture lovers will also appreciate the proximity of the amphitheatre, which is just a few meters from the house gate. During the summer season, some events from the surroundings may be partially audible.

Yes. Sama Food in the city centre is approximately a 5-minute walk, about 400 metres, and is open 7 days a week. This is a practical advantage, especially for longer stays or if you want to prepare a simple snack or breakfast in your room.

No, we do not currently provide catering. However, each apartment offers a refrigerator and practical equipment for preparing dry, no-cook breakfasts.

Coffee and tea making facilities are available, so you can enjoy coffee or tea in your room in the morning. There are also many cafes and restaurants in the city center (approx. 400 m away).

In the future, we plan to add the option of breakfast or brunch to make a stay at Villa Frauenberg even more comfortable.

No, there is currently no restaurant at the accommodation and we do not provide catering. However, in the centre of Banská Štiavnica, you will find many cafes, restaurants, and places to sit and relax.

In the future, we plan to add the option of breakfast or brunch directly at Villa Frauenberg.

Yes, hot meals can be prepared in apartments with a kitchenette. Apartment 1 and Apartment 4 have their own equipped kitchenette where you can prepare simple meals during your stay.

Yes, the apartments are equipped with basic amenities for preparing drinks. There is a coffee and tea service available, allowing you to enjoy coffee or tea directly in your room in the morning.

Yes, Villa Frauenberg is pet-friendly accommodation. Stays with a dog are possible by arrangement for a fee of €10 / night / dog. The fee is not included in the accommodation price and is paid separately during the stay.

When staying with a four-legged friend, we kindly ask guests to maintain cleanliness both inside and outside the accommodation. After a walk, we recommend wiping your dog's paws to maintain order and a pleasant environment for all guests.

No, smoking is not allowed in the apartments or within the building's premises, including electronic cigarettes. Smoking is only permitted in outdoor areas.

Yes, quiet hours are in effect from 10:00 PM to 6:00 AM to ensure a peaceful stay for all guests.

We also ask guests to be considerate in the common areas of the accommodation, especially in the corridors and entrance areas.

Yes, we kindly ask guests to remove their outdoor shoes or change into indoor shoes in the apartments. This helps us maintain cleanliness, comfort, and a pleasant atmosphere throughout the accommodation.

The accommodation is not intended for organizing large celebrations or events directly in the apartments. Smaller gatherings among staying guests are fine, but we ask for respect for other guests and night-time peace and quiet.

We also ask that entry to the accommodation be restricted to registered guests only.

If you are interested in a larger celebration, meeting, or other social event, Villa Frauenberg also offers renovated café premises, which can be used by arrangement for meetings, celebrations, or smaller social events.